Refund Policy

TVC Online Credit Card Refund Policy

 

All requests for online credit card refunds must be submitted in writing to the following email address:  info@truevisionchurch.org.   Please place CREDIT CARD REFUND in the subject line or mail your request to:

True Vision Church

Attn:  Finance Department

1533 Austin Highway, Suite 102, Box 438

San Antonio, Texas  78218

 

Refunds will be issued within 10 business days from the date of the transaction. On the 11th business day, and there on, no refunds will be issued.

 

Please explain your reason for a refund, the date of the transaction and any reference/confirmation number you received at the close of your transaction.

 

If you want your refund credited back to your credit/debit card, we must have the credit card number used for the transaction, exact name on the card to be credited and the expiration date of that card.  NO CASH will be refunded in lieu of the credit/debit card.

 

We can also issue a check payable to you and mail it to the address we have on record.

 

If you have any questions, please feel free to contact our office at 210-590-4460 or email us at info@truevisionchurch.org or by mail: 1533 Austin Highway, Suite 102, Box 438, San Antonio, Texas  78218.